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What is SMS Notify! API?
SMS Notify! is a secure worldwide SMS Gateway that facilitates your business communications with...
Which carriers do you support?
SMS Notify! supports carriers based on the sending method. This coverage page outlines coverage...
Does the SMS API support two-way communication?
Yes. U.S. DIDs support two-way communication to U.S. and Canadian handsets. U.S. and Canadian...
How many messages can I send with SMS Notify! API?
When using DIDs, SMS Notify! will send MT messages at a rate of 1 per 2 seconds per DID. CDYNE...
Where is CDYNE Corporation located?
They are based in Chesapeake, VA. All text messages sent with SMS Notify! originate from the...
How reliable is the CDYNE SMS Gateway?
CDYNE's Service Level Agreement (SLA) is designed to protect our clients against unscheduled...
Do you support email to text message?
No. We are dedicated to maintaining and supporting CDYNE Web Service APIs. In the event email...
Where can I download SMS Notify!?
SMS Notify! is a web based API and is not downloadable. To implement the API into your...
How is a MMS sent or received?
SMS Notify! does not support sending or receiving MMS (Multimedia Messaging Service).
How long does it take to deliver a text message?
SMS Notify! API response times are in the low millisecond range. However, as soon as the message...
Can you guarantee delivery of every text message?
No. Deliverability is dependent upon the carrier and their network. You can utilize the...
What is a short code?
A short code is a special 5-6 digit number (e.g., 74121) used to send and receive text messages...
Do you support short codes?
CDYNE now offers short code. Please call Scott Menniti with CYDNE at 757-544-9510 (ext 3153) for...
What is a DID?
U.S. DIDs are SMS-enabled VOIP-based phone numbers that allow two-way text messaging (e.g., 757-...
How long does it take to start using a DID?
SMS to U.S. and Canada  All major U.S. and Canadian carriers are supported  Random DIDs are...
What’s the difference between short codes and DIDs? Which one should I use to send text messages?
Each is a method to handle SMS communication. The difference in their capabilities, coverage,...
Can keywords be used with DIDs?
CDYNE SMS Notify! 2.0 includes keyword management features in an effort to uphold applicable...
Do I need to pre-pay to use your services?
CDYNE services are post-pay for SMS Notify! with DIDs. Your credit card will not be charged until...
How is a DID added to a deprecated version of SMS Notify!?
Unfortunately, deprecated versions (previous versions) of SMS Notify! cannot utilize a DID. If...
How much does SMS Notify! API cost?
DID SMS  $9.99 per month maintenance fee  $1/DID/month for U.S. DIDs. See Carrier Coverage...
How do I get started with SMS Notify! API?
Sign up online for an account to receive your activation key. Upon receipt of your account...
What are the billing options?
During the account signup process, businesses in the U.S. and Canada may choose the credit card...
What is a transaction?
A transaction represents each message that is sent or received through our SMS Gateway. One...
Do I pay for text messages that are not received?
Yes. Each message sent through our SMS Gateway is charged as one transaction.
Do you charge for response messaging?
Yes. Each message received counts as a transaction.
How do I integrate SMS Notify! into my application or system?
To use the service, add a service reference to you application. This will allow your application...
What is the length of a single SMS? What happens if my message exceeds the limit?
A standard text message is limited to 160 characters, and a Unicode message is limited to 70...
Can I configure the sending number or does it have to be whatever number you provide?
No. The sending number will be the DID or short code assigned to your account. In some cases with...
Will I receive a response to a message no matter how long the person takes to reply?
SMS Notify! API will post response messages up to 5 days from the time recipient receives the...
Are ‘STOP’ features built in?
Yes. An end user can opt-out by replying with the text message, ‘STOP.’ This will block their...
How do I get customer and technical support?
Customer and technical support is available by phone (1-800-984-3710), email, or chat from 9:00am...
SMS GLOSSARY
If there is anything missing that you feel should be included, please contact us by phone...
RESPONSIBLE USE OF SMS NOTIFY! API
CDYNE Corporation is committed to consumer protection and privacy and we do not allow the use of...


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