Submit Ticket

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


Any pre-sales questions should be sent here

Any support related issues should be sent here

To Activate your BDI portal, submit request here

If you require assistance or training with your RTPOS System, please open a ticket here to schedule.

Any RTMail support related issues should be sent here

If you are a Master Agent and like to inquire more information or want to join our PARTNER Program submit here

If you require assistance with your Elavon merchant application or setup, please open a ticket here to schedule a call back.

If you require assistance with your ProCharge Mobile merchant application or setup, please open a ticket here to schedule a call back.





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